If we could tap into the conversations over coffee & around the water cooler, we could have a potential storehouse of great ideas, opinions & even hacks. Every employee who works diligently becomes a storehouse of knowledge. But this knowledge is different. This is knowledge which comes from the context of the task, process & business. Often, it gets reflected in formal & casual conversations.
If such conversations could be captured through social enterprise platforms, the benefits would be endless. How? The infographic offers a quick look into the benefits: